by Blog | Dec 30, 2024 | New Technology
The pace of technological advancement is accelerating. This is not news to anyone wading through the ChatGPT craze. Artificial intelligence (AI) is at the forefront of this revolution. We are swiftly seeing companies adopting AI solutions. Even more rapidly are software providers like Microsoft adding AI to tools.
The goal is to use AI to do things like:
- Streamline operations
- Automate tasks
- Reduce errors
- Boost business output
The 2024 Work Trend Index is a joint report by Microsoft and LinkedIn. It provides valuable insights into the current state of AI in the workplace. The study sheds light on how AI is transforming the way we work. It provides both fresh ideas and considerations when using AI.
Being a business IT provider means we keep on top of these types of reports. By understanding the trends, we can help our clients navigate these changes. We can also help them leverage the power of AI to drive business forward.
Next, we’ll look at the main trends identified in the report. As well as explore how they can impact your operations.
Employees Want and Expect AI at Work
Is your company lagging behind in AI adoption? You may find it harder to attract and keep top talent. The study shows that 75% of knowledge workers now use AI at work.
Employees understand that AI helps them do certain things faster. One of the concerns is a lack of rapid adoption by companies. Companies in turn need to have a plan. AI is like any other new technology. It can help, but only if you do it right.
The best way to move forward is a partnership with employees. Learn how they feel AI can help them most. This gives you a great starting point for where to leverage AI effectively.
AI Skills are Becoming More in Demand
There are now new positions we never heard of just three years ago. Prompt engineer is one of these. Employees who know how to use AI to get the best output are most in demand.
The study also found that job loss fears haven’t yet been realized. Instead, companies are seeking AI-skilled staff. Fifty-five percent of leaders worry about having enough talent to fill needs.
The need for AI skills means employers should add AI training to upskill teams. Employees can take the initiative to improve their use of AI and prompts. It’s in everyone’s best interest to learn how to harness AI productively.
The Evolving Role of Employees Using AI
The report also reveals a notable divide in employee use of AI. The spectrum begins with skeptics, rarely using AI. On the other end is power users. They use AI frequently in their work.
These AI “power users” are saving more than 30 minutes per day. They do this by reengineering their workflow using artificial intelligence.
Some of the ways that AI can augment roles and assist with tasks include:
- AI-driven automation
- Data analysis and reporting
- Customer support enhancement
- Document and policy drafting
Companies can benefit from their AI power users. These employees can help train others on their team. They can also help create foundational processes and templates. Other employees can then follow these templates to enhance their work.
Things Can Get Messy Fast without a Plan
Companies have immense pressure to show ROI. Many haven’t yet figured out how to do that with AI enhancements. But they’re also worried about being too slow to adopt.
One of the issues this has led to is employees using AI on their own. Using un-sanctioned AI tools. Possibly using AI where the company would rather have a human touch. This puts the emphasis on businesses needing an AI use policy, and fast.
It’s the “Wild West” without a use policy in place. Companies can begin by contacting their IT provider for expert guidance.
The Ethical Considerations and Trust in AI
As AI becomes more prevalent, it’s essential to address the ethical considerations. The Work Trend Index emphasizes three important things in this area. These are transparency, privacy, and bias mitigation in AI systems.
Businesses must ensure that AI tools are deployed ethically and responsibly. This means clear communications to employees and customers about how it’s using AI. Building trust in AI is crucial for its successful integration into the workplace.
Final Thoughts on AI in the Workplace
The 2024 Work Trend Index offers valuable insights. It helps companies understand the transformative power of AI in the workplace. It’s important to understand these key trends and embrace AI strategically. Doing this enables businesses to unlock new opportunities. As well as enhance productivity and improve employee satisfaction.
Get Expert Help with an AI Game Plan
We are committed to helping you navigate the complexities of AI. We can assist you with leveraging its potential to drive your business forward.
Contact us today to discuss how we can support your AI journey.
—
Featured Image Credit
This Article has been Republished with Permission from The Technology Press.
by Blog | Dec 15, 2024 | New Technology
The world has gone digital. We see it everywhere people shop for goods and services. Cash, check, or debit used to be the norm. Now, there are payment wallets that people expect businesses to accept. They include things like Apple Pay, Google Pay, PayPal and more.
Small businesses need to keep pace with these new methods of payment. It’s essential to adapt to stay competitive. You can easily lose business if people can’t pay the way they like.
As a trusted managed IT service provider, we’re here to help. Many of our clients are navigating this shift to cashless wallets. We’ll help you find solutions to ensure your business thrives in the cashless era.
Why Go Cashless?
It’s not just about convenience; it’s about meeting customer expectations. People want fast, easy, and secure payment options. The pandemic accelerated this trend. Now, consumers expect businesses to offer digital payments in several forms.
Here’s why going cashless is crucial:
- Customer convenience: Offer your customers the payment methods they prefer. People want to tap and go with their favorite digital wallet.
- Faster transactions: Reduce wait times and improve the shopping experience. You can reduce long lines. This helps you attract more customers.
- Enhanced security: Cut the risks associated with handling cash. Employee theft can be mitigated. There is also less cash handling at the end of the shift. This leads to a safer environment.
Forty-six percent of US respondents have used a form of contactless payment in the last 7 days. That number is 80% for the UK and 69% for Australia.
Benefits of Cashless Payments
Going cashless isn’t just about adapting; it offers real advantages. These advantages can mean more business for you. This factor helps pay for any expense to set up cashless systems.
- Improved Customer Experience: Make it easier for your customers to pay. They’ll come back for more. You stand out to them as flexible. You also make their life easier if they can pay how they like.
- Fewer Cashiers Needed: Moving lines faster can mean you need fewer checkouts. You can reduce staffing demands by embracing self-check-out as well.
- Open New Payment Avenues: Open up app purchasing capabilities. Customers can pay before they even walk in the door. You reduce the burden on your team. When things are handled digitally, you lower needed administrative tasks.
Key Steps to Go Cashless
Ready to make the switch to a more cashless business? Want to embrace new forms of digital payments? Here’s a step-by-step guide to help you get started.
Step 1: Choose the Right Payment Solutions
Select payment methods that align with your customers’ preferences. Do your research by sending customers a survey. Start with the three most popular methods. You can then branch out from there.
Make sure to check transaction fees. You want to keep those in mind as you add new payment options. You may need to upcharge for a certain payment service. Or you may find a wallet is cheaper for you to take than a traditional card.
Step 2: Educate Your Customers
Let customers know about your new cashless options. Offer incentives to encourage adoption. Get the word out over social media and through any mailing lists you have. Do this regularly and often. People’s attention spans are short these days.
Keep a payment options post in your social media rotation. Also, include acceptable payment options on invoices. You may attract new business as word spreads among friends and family.
Step 3: Strengthen Security Measures
Protect your business and customers from fraud with robust security measures. Make sure your point-of-sale devices are on a secure network. Use strong passwords and MFA to protect system logins.
Step 4: Watch Transactions and Customer Trends
A nice thing about cashless systems is that they generate helpful data. Analyze data to optimize your payment processes and identify opportunities. You can gain detailed insights into things like:
- What payment methods are most popular
- The services and products make you the most money
- The most popular times of day for customer traffic
Step 5. Plan for the Future
Stay updated on payment trends and be prepared to adapt as needed. Add new ones that seem to be picking up steam. Continue to survey customers on their favorite payment options. You can often get your best ideas from customer feedback.
Need Some Help Embracing Digital Payment Systems?
The cashless revolution is here. It’s time for small businesses to embrace it. By adopting digital payments, you can enhance your customer experience as well as improve efficiency and reduce costs.
As your trusted IT partner, we’re here to support you every step of the way. Let’s make the transition to cashless payments a seamless one for your business.
Reach out by phone or email to schedule a chat today.
—
Featured Image Credit
This Article has been Republished with Permission from The Technology Press.
by Blog | Aug 25, 2024 | New Technology
Is your smart home turning into a smart mess? Do your smart office devices speak different languages? You’re not alone. The current smart home and office technology landscape is riddled with incompatibility issues. This forces you to juggle several apps and deal with frustrating setup processes.
Smart home adoption is skyrocketing. Experts expect household penetration to be 18.9% in 2024. By 2028, that number nearly doubles to 33.2%. But these devices are not only becoming home standards. Smart speakers, sensors, and more are increasingly in use by businesses.
But fear not, there’s a light at the end of the tunnel. A new standard called Matter is here to unify the smart tech world. As a homeowner or business owner invested in smart technology, “Matter” matters. Let’s break down what this means for you.
The Smart Home Struggle is Real: A Tower of Babel
Imagine this: you buy a fancy new smart lock. Then you discover it doesn’t work with your existing smart light bulbs. Or you try to create automated routines in your office. But your devices can’t seem to communicate with each other. This is the reality for many smart home and office owners today.
The culprit? A lack of a universal standard. Different brands use different protocols, creating a fragmented mess. There’s Alexa, Google Assistant, Siri, and others – each with its pros and cons. But not exactly working seamlessly together.
This translates to:
- Limited Functionality: Your devices might not work together as planned. This can hinder the potential for true automation.
- Setup Headaches: Connecting and configuring a multi-brand smart system can be complex. You may end up with a time-consuming nightmare.
- App Overload: Juggling several apps for different devices is a recipe for frustration.
Matter to the Rescue: The Unifying Force
Matter is a standardized language for smart devices. It was developed by a group of leading tech companies in the smart home space. This standard helps ensure smart devices can all communicate, regardless of brand.
Here’s how Matter benefits you.
Goodbye, Compatibility Issues
Matter-certified devices will work together flawlessly. This means your smart lights will finally talk to your smart lock. Your office thermostat can play nice with your security system.
Hello, Easy Setup
Setting up new devices becomes a breeze. No more deciphering complex protocols or struggling with different apps.
Peace of Mind with Security
Matter prioritizes strong encryption and device authentication. This keeps your smart home or office safe from potential security threats. This is an important consideration when choosing smart home tech. Not all manufacturers place security first. Just looking for “Matter-certified” on a label makes it easier to choose wisely.
Future-Proof Technology
Matter is designed to adapt and evolve. This ensures compatibility with new devices and technologies as they emerge. You don’t find your tech “aging out” of an entire smart hub system.
What Matter Means for Your Smart Space
As Matter adoption increases, you can expect:
- More Choices: A wider range of Matter-certified devices will hit the market. This allows you to pick the best options for your needs. And not have to worry about brand compatibility.
- Simplified Management: Imagine controlling your smart home or office from a single app. Matter makes this dream a reality.
- Enhanced Security: Robust security features built into Matter provide peace of mind. You can have confidence your connected space is protected.
Embrace the Future of Smart: How to Get Ready for Matter
The Matter revolution is underway, but it’s still early days. Here’s how you can prepare:
- Stay Informed: Keep an eye out for Matter updates and announcements. This can help you learn which devices are becoming Matter-certified.
- Invest Wisely: Consider opting for Matter-certified devices when replacing existing ones. Or when adding new features to your smart space.
- Be Open to Change: Prepare to embrace Matter-based solutions. Especially as Matter becomes more widespread. This helps you build a more unified and convenient smart home or office experience.
Matter is a game-changer for smart technology users. It paves the way for a more intuitive and user-friendly experience. This allows you to focus on the real benefits of smart tech. These include convenience, efficiency, and comfort.
So, ditch the app overload and say goodbye to compatibility woes. Unified is the future of smart homes and offices, and Matter is leading the charge!
Improve Your Smart Home/Office Setup & Security!
Is your smart home or office giving you what you need? Is it letting hackers into your network without your knowledge?
Get some relief! Our smart tech experts can help you with a unified setup. We can also ensure that your devices and network are fully secured.
Contact us today to schedule a chat.
—
Featured Image Credit
This Article has been Republished with Permission from The Technology Press.
by Blog | Aug 5, 2024 | New Technology
Smart homes seem like something straight out of a sci-fi movie. They have lights that respond to your voice commands and thermostats that auto-adjust. Not to mention robot vacuums that clean your floors while you relax.
It’s all very tempting. But before you rush out and buy the newest gadget, there are some crucial considerations. Here are 7 essential things to ask yourself before diving headfirst into new smart home tech.
1. Does it Solve a Real Problem?
Not all smart home devices are created equal. Some offer genuine solutions to everyday problems. Others might be more novelty than necessity. Think critically about your daily routine. Identify tasks that you could streamline with smart technology.
For instance, do you constantly forget to turn off the lights when you leave a room? Then, smart bulbs with motion sensors could be a game-changer. But a smart toaster might not be the most practical addition to your kitchen. Especially if your mornings are already a hectic rush.
2. Is It Compatible with Other Devices?
The world of smart home devices can be a bit like a high school cafeteria. Not all device brands play well together. Many smart devices rely on a central hub or app to function. So, ensure the gadget you choose is compatible with the ones you already have or plan to buy.
Mixing and matching brands can lead to a frustrating user experience. Devices may refuse to communicate or need several apps to manage. Researching compatibility beforehand will save you a lot of headaches.
PS: Help is on the way in the future. A new Matter standard aims to address cross-brand compatibility.
3. Is Your Wi-Fi Up to the Challenge?
Smart homes are like data-hungry beasts. They rely heavily on a strong and stable Wi-Fi connection to function properly. Is your internet slow, unreliable, or have limited bandwidth? If so, your smart home dreams might quickly turn into a frustrating nightmare.
Just a few of the potential problems you might face with a weak Wi-Fi connection are:
- Smart lights flickering on and off
- Thermostats refusing to adjust
- Voice assistants lagging behind your commands
Before investing in smart devices, consider upgrading your Wi-Fi router or internet plan. This helps ensure it can handle the increased data traffic.
4. Privacy Concerns Deserve Attention
Smart home devices collect data on your habits and routines. From the times you turn on the lights to the temperature you prefer in your home. These gadgets are constantly gathering information. Some companies may use this data to personalize your experience. But others might sell it to third-party vendors (usually advertisers).
Before bringing a smart device into your home, take time to read the device’s privacy policy. What data does it collect? How is it used? Do you have any control over how your data is shared? Does the privacy policy raise red flags? Then, it might be best to look for a different device with stronger data protection practices.
5. Security Matters: Protect Your Smart Home
Unfortunately, the convenience of smart homes comes with an increased security risk. These devices connect to your Wi-Fi network. This means they can become vulnerable to hacking attempts. Hackers could potentially gain access to your home’s controls. As well as adjust settings or even steal sensitive data.
To mitigate these risks, choose devices with strong security features such as encryption and two-factor authentication. Additionally, keep your devices updated with the latest software patches. This is crucial to address any known security vulnerabilities. Consider creating a separate “guest” Wi-Fi network for your smart home devices. This isolates them from your personal computers and other data-rich devices. The isolation gives you an extra layer of security.
6. Future-Proofing Your Smart Home
Technology evolves at a rapid pace. What’s cutting-edge today might be obsolete tomorrow. Before investing in a smart home device, consider the manufacturer’s reputation. You should look for details on software updates and long-term device support. Will the company continue to provide security patches and updates in the years to come?
If a device lacks a history of consistent software updates, it might be wise to look elsewhere. This helps to ensure your smart home doesn’t become outdated quickly.
7. Start Small and Scale Up Gradually
Don’t get carried away and try to automate your entire home overnight. Smart home technology can be a significant investment. It’s wise to take things slow. Start with a few key devices that address specific needs or pain points in your daily routine.
For example, consider starting with smart lights or a smart thermostat. These help you experience the benefits of smart home technology but before diving into a full-blown home automation setup. This measured approach allows you to assess the usefulness of smart home devices. As well as identify any issues before committing to a larger investment.
Carefully consider these 7 essential questions before buying smart home devices. They’ll help ensure that your foray into the world of home automation is a success.
Need an Expert to Help with Smart Home Setup & Security?
Those “DIY” smart home setups are not always as easy (or secure) as they may sound. If you need help from a friendly technology expert, give us a call. We can help you craft a smart home that’s connected, secure, and truly helpful.
Contact us today to schedule a chat.
—
Featured Image Credit
This Article has been Republished with Permission from The Technology Press.
by Blog | Jun 30, 2024 | New Technology
The annual Consumer Electronics Show (CES) was an exciting one this year. It left us with a mind-blowing glimpse into the future of technology. CES 2024 showcased a smorgasbord of cutting-edge gadgets. Including transparent TVs and robot pet buddies. These gadgets promise to revolutionize our homes and the way we interact with the world.
With so much innovation on display, which products truly stood out as the coolest of the cool? Buckle up as we delve into the hottest highlights from CES 2024!
Beyond the Screen: Immersive Entertainment Takes Center Stage
CES is always a hotbed for mind-bending displays, and 2024 was no different. Here are some innovations that will redefine how we experience entertainment:
- Samsung’s S95D OLED TV: Samsung touts it as the ultimate gaming TV. This device boasts the world’s first 4K 144Hz panel. It’s designed to enable gamers to react faster than ever. It delivers glare protection and has 20% higher brightness than last year’s model.
- LG’s 4K Transparent OLED TV: Imagine a TV that blends in perfectly with any decor. This futuristic marvel from LG redefines the concept of a home theater. It has a 77-inch UHD transparent OLED display. The customizable design includes shelves of metal frame material. It’s designed to look like furniture, blending beautifully in any home.
- TCL’s Mini LED TVs: TCL introduced the “world’s largest” mini LED TV. The 115-inch device is designed to exceed the highest performance standards. It has 20,000 Local Dimming Zones to bring otherworldly depth and detail.
These are just a taste of the mind-blowing display advancements showcased at CES. With each iteration, TVs are evolving into immersive portals for entertainment. They’re increasingly blurring the lines between reality and the digital world.
The Wellness Revolution: Gadgets for a Healthier, Happier You
CES isn’t just about entertainment. It’s also about harnessing technology to improve our well-being. Here are some health and fitness gadgets that caught our eye:
- Evie Ring: This sleek, non-invasive ring is a game-changer for women’s health tracking. It monitors a wide range of important data. Including, sleep patterns, heart rate, blood oxygen levels, and menstrual cycles. The Evie Ring provides women with a holistic picture of their health. Plus, it looks great too!
- BMind Smart Mirror: Get ready to transform your bathroom into a personalized sanctuary. This AI-powered mirror attunes to your energy levels. It responds through lights, sound, and display. It’s the first smart mirror to incorporate cutting-edge AI. It can interpret expressions, gestures, and language. BMind even has an AI-driven virtual mindfulness coach.
- LIPCURE BEAM: Amorepacific touts this as the world’s first beauty tech. It offers personalized lip and makeup care. Sensors incorporated in the tool offer lip-related diagnosis and treatment. LIPCURE BEAM reacts to specialized light spectrum. It can fortify collagen fibers in lips as well as establish moisture barriers.
These are just a few of the exciting advancements in wellness tech showcased at CES. The exciting products also included non-invasive health trackers and interactive workout experiences. CES 2024 highlights how technology is becoming part of achieving a healthier lifestyle.
The Future is Here: Unveiling the Unexpected
CES also throws some curveballs. This includes showcasing innovative concepts that push the boundaries of technology. Here are a couple of “out there” products that generated a lot of buzz:
- Samsung’s Self-Driving-based Home Buddy: Move over, Roomba! Samsung unveiled a Self-Driving-based Projection System. It is the soul of the Home Buddy robot projector. It enables Home Buddy to move about a home and cast projections of videos, apps, etc. on suitable surfaces. This technology hints at the future. One where robots become integrated helpers in our daily lives.
- Mymanu CLIK Pro Immersive Translation Earbuds: Ever wanted to speak another language? Mymanu’s CLICK earbuds put powerful translation capabilities in your ears. It enables users to communicate in over 50 languages. It offers an immersive experience to break down language barriers.
- ORo Dog Companion: Why should humans have all the robotic fun? Ogmen Robotics introduced ORo an autonomous robot to keep your pets company. It can play, deliver treats, and even has a medication dispenser. ORo also integrates with several smart pet accessories. For the owners, it creates video stories for fun social media sharing.
These “out there” concepts may not be hitting store shelves anytime soon. But they showcase the relentless pace of innovation in the tech world.
Need Some Help Securing Your Smart Home?
CES 2024 gave us a glimpse into the future. Where technology becomes even more integrated into our lives. While smart homes are convenient, they also pose risks. Especially when it comes to cybersecurity.
Do you need help ensuring your smart home is safe from hackers? Contact us today to learn how we can help.
—
Featured Image Credit
This Article has been Republished with Permission from .
by Blog | Jun 25, 2024 | New Technology
Imagine a world where your lights turn on automatically as you walk in the door. Your coffee starts brewing before you even crawl out of bed. A simple voice command adjusts the temperature to your perfect setting.
This is no longer just something out of a sci-fi movie. Today’s smart technology seamlessly integrates with your daily life. It can create a more convenient, comfortable, and even secure living space.
But wait, haven’t smart homes always been synonymous with hefty price tags? Not necessarily. Some high-end smart home systems can indeed cost a small fortune. But building a smart home on a budget is absolutely achievable.
Here are some tips to transform your humble abode into a tech-savvy haven affordably:
The Wellness Revolution: Gadgets for a Healthier, Happier You
1. Start Small and Scale Up
You don’t need to overhaul your entire home at once. First, identify areas where smart tech can make a significant impact on your routine. For example, do you constantly forget to turn off the lights? Smart bulbs are a budget-friendly solution. They can automate lighting as well as sync with a voice assistant for hands-free control.
2. Think Beyond the Big Brands
Major tech companies dominate the smart home market. But there are many affordable alternatives from lesser-known brands that offer similar functionality. Explore online marketplaces. Read reviews to find smart plugs, sensors, and other devices that fit your needs and budget.
3. Embrace the Power of DIY
For the tech-savvy individuals out there, consider DIY smart home solutions. There are readily available kits that allow you to build your own smart switches or sensors. Look for readily available online resources. This approach does need some technical know-how. But it can be a rewarding way to create a customized smart home experience at a fraction of the cost.
4. Repurpose What You Already Have
Before you jump on the smart home bandwagon, take a good look around your house. Can you repurpose existing devices into smart devices? For instance, you can transform many older TVs into smart TVs. All they need is the help of a budget-friendly streaming device like a Chromecast or Fire Stick.
5. Get Crafty with Automation
There are creative ways to leverage existing technology to add a touch of smarts to your home. For example, you can use smart plugs to control table lamps or coffee makers. This creates a basic level of automation. You skip the need for expensive smart appliances.
6. Leverage Free Smartphone Apps
There are a ton of free smartphone apps that can add smart functionality to your home. Many don’t even need any extra hardware. Use sleep cycle tracking apps to mimic the sunrise and sunset. Download smart weather apps. Many can trigger adjustments to your thermostat based on the forecast.
7. Explore Open-Source Options
The open-source software community offers a treasure trove of possibilities. It’s a great place for budget-conscious smart home enthusiasts. Research open-source platforms like Home Assistant. They allow you to connect various smart devices from different brands. It puts them under one central hub. This eliminates the need for expensive proprietary systems.
8. Think Security First
While affordability is important, you should never compromise security. Do your research before purchasing any smart home device. Make sure they have proper encryption protocols and security updates in place. You want to ensure they protect your data and privacy.
9. Consider Subscription Services
Some subscription services deliver smart home functionalities. These services might offer bundled features. Such as cloud storage for security camera recordings. Or access to a wider range of voice assistant routines. Carefully check the subscription costs. Weigh them against the value they provide before signing up.
10. Be Patient and Play the Long Game
Building a smart home on a budget is a marathon, not a sprint. Take your time. Research different options and focus on the features that matter most to you. New and more affordable smart home products often hit the market. You can gradually add functionality and create your dream smart home one step at a time.
By following these tips, you can transform your home into a smart haven without breaking the bank. A smart home doesn’t have to be about the latest gadgets and gizmos. It’s about utilizing technology to enhance your comfort, convenience, and security. And doing it in a way that fits your lifestyle and budget.
Need Help Building a Savvy Smart Home Network?
Are you looking for a smart home guru to help you build your dream? Our expert team is pleased to help. We’ll work with you to plan an affordable smart home deployment as well as providing expert security and technical support.
Contact us today to learn more about our smart home services.
—
Featured Image Credit
This Article has been Republished with Permission from .
